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EE CSV data Missing

Posted: October 6, 2021 at 5:43 am


ATWEVENTS

October 6, 2021 at 5:43 am

Hi.

We have a similar problem to a previous topic https://eventespresso.com/topic/registrations-csv-export-show-incomplete-answers-to-custom-questions/

We have a custom question on an event, a simple dropdown to select a T Shirt size. When exporting the data today, the heading for T Shirt size was on the file but no data was included. Strangely this was working on a previous download but isn’t now. The data is captured in the registration system. Can you help?

Thanks


Tony

  • Support Staff

October 7, 2021 at 9:33 am

Hi there,

I’ll likely need to see within the admin to see if I can spot what is happening, I know you’ve submitted credentials previously but we do not store them so can you resend using this form, please?

https://eventespresso.com/send-login-details/

Do you have multiple ‘T Shirt size’ questions assigned to the same event?


ATWEVENTS

October 15, 2021 at 4:11 am

This reply has been marked as private.


Tony

  • Support Staff

October 15, 2021 at 8:08 am

This reply has been marked as private.

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