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Connecting with the app

Posted: January 31, 2016 at 2:44 pm


kjie

January 31, 2016 at 2:44 pm

Hello,

I’m trying to connect with the app, but I’m getting 404 errors. I think it’s the JSON API. Where can I download it? I’ve bought the full version.

Ranco


Tony

  • Support Staff

February 1, 2016 at 4:26 am

Hi Ranco,

The EE3 ticketing apps are not compatible with EE4 and can not be used.

It is possible to use a mobile device to scan tickets but currently we do not have a dedicated EE ticketing app, take a look here:

https://eventespresso.com/wiki/how-to-use-a-mobile-device-to-scan-ee4-tickets/


kjie

February 1, 2016 at 5:13 am

Oh wow. When will this be supported? I will be having an event with 1500 attendees in March, which was the reason we bought your system. Without this add-on it’s pretty useless….

Ranco


Tony

  • Support Staff

February 1, 2016 at 5:27 am

Scanning tickets using a mobile app is supported now, the only difference being that we don’t currently have a dedicated EE tickets app.

Do you already have users registered onto your event?

The reason I ask is you could switch to an EE3 license and use EE3 if those ticketing apps are critical, however their is no migration path down from EE4 to EE3 so any existing events, registration, payments etc would need to be manually created in EE3.


kjie

February 1, 2016 at 5:30 am

Hi Tony,

I’m still testing the software. The only 2 attendees are myself at this moment. If I switch to EE3, are there big differences? Which options can’t I use?

Thanks.


Tony

  • Support Staff

February 1, 2016 at 8:59 am

EE3 and EE4 are very different systems.

None of the EE4 add-ons are compatible with EE3 and visa versa. Although EE3 has its own version of many of the add-ons itself.

Here is a comparison between ee3 and ee4 – https://eventespresso.com/differences-ee4-ee3/

The options you can not use depend on the add-ons in which you are currently using, I can provide details if you let me know which EE4 add-ons you intend on using.

You can also register to Test Drive Event Espresso if you would like to take a look at how EE3 works without needing to install it.

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