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confirmation email not sent

Posted: October 18, 2013 at 2:00 pm


cwspanialy

October 18, 2013 at 2:00 pm

How Event Espresso sends email confirmation?
Which file is responsible in WP to send those emails.
Do we have to install plugin like WP mail SMTP to fix the problem.
I believe we did not use SMTP plugin on our old website and email went ok.

Please let me know what could be a problem.

Thanks
Chris Wspanialy
chriswspanialy@gmail.com


Josh

  • Support Staff

    •

October 18, 2013 at 2:09 pm

Event Espresso sends email confirmations through the WordPress wp_mail() function which is located in wp-includes/pluggable.php.

If your current mailserver is not sending out emails through WordPress then one way to work around the issue is by installing a plugin like the WP Mail SMTP plugin and sending the email through an SMTP account. An even better solution is to use a transactional email service like Mandrill or Postmark.

The support post ‘confirmation email not sent’ is closed to new replies.

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Support forum for Event Espresso 3 and Event Espresso 4.
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Status: closed

Updated by  Josh 10 years, 6 months ago ago

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