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Choosing Different Ticket Types for Different Attendees in Group Registrations

Posted: July 26, 2013 at 8:11 am


Gary Levine

July 26, 2013 at 8:11 am

I apologize if this was answered elsewhere, I’ve looked through the forums and didn’t find a specific way (or what the process is) to accomplish this.

We have a recurring event set up: http://yourwsidraft2.com/dctrails/events/?regevent_action=register&event_id=3706

Basically, it’s a tour service where a lot/most of the registrations are going to be group registrations for families. So, a scenario where someone would want 2 Adult, and 2 Child tickets (for instance) would be very common. Is there a way where the user can select these all under the extra attendee information or something along those lines?

Right now, the way I set it up doesn’t seem very intuitive as far as what the end user should do to register that configuration of people. I’m not sure how to accomplish what I’m going after here.

Thanks,
Josh Wolf


Josh

  • Support Staff

July 26, 2013 at 8:47 am

Hi Josh Wolf,

Currently the only way to accomplish this is with the Multi Event Registration add-on. The Multi Event Registration add-on has a feature that allows for multiple ticket types to be selected within one event.

There’s a guide in the documentation that shows you how to move the registration process from the single registration to use the Multi Event Registration cart registration:

https://eventespresso.com/wiki/multiple-events-registration-use-add-to-cart-link-instead-of-default-registration-form/


Gary Levine

July 26, 2013 at 1:06 pm

Hi there,

I looked through the wiki and I tried to add it and I just have a quick question ( http://yourwsidraft2.com/dctrails/events/?regevent_action=register&event_id=3706 )

When I click Register for this Event, a loading icon comes up and it just spins and spins. Am I doing something wrong? I used the same shortcode from the wiki.

Thanks,
Josh


Josh

  • Support Staff

July 26, 2013 at 1:50 pm

Hi there,

I checked and a few things look not quite right to me. First the event_list_display.php template looks like it’s been customized quite a bit.

It looks to me that there may be a closing div missing, which can cause the script that adds the event to the cart to break. That’s on this page:

http://yourwsidraft2.com/dctrails/events/

The other thing that can cause breakage is that the WordPress theme is not properly enqueueing its scripts. In this case the jQuery JavaScript library is loading twice on the same page. This can actually break lots of things. There’s a way to fix that. Instead of it hardcoding it in its header.php file, it should be enqueued. Here is a guide that will help:

http://digwp.com/2009/06/including-jquery-in-wordpress-the-right-way/


Gary Levine

August 2, 2013 at 7:55 am

Hi there,

I had a developer look at the event_list_display.php file, and enqueue the scripts. Could you take a look again and see if there are still any glaring issues? We are still having the same issue where it just spins and never loads the cart.

I tried replacing the event_list_display.php file with the default file and we are still having the same issue. Is it still a problem with the jQuery scripts?

Thanks for all the help!


Josh

  • Support Staff

August 2, 2013 at 11:15 am

Hi Gary,

I checked and can see that the jQuery JavaScript library is still loading twice. You can let the developer know that it’s correctly loading via the wp_head() function ~ line 35 of the page’s source:

<script type='text/javascript' src='http://yourwsidraft2.com/dctrails/wp-includes/js/jquery/jquery.js?ver=1.8.3'></script>

Then around line 57 it’s being loaded a second time from the active WordPress theme:

<script type="text/javascript" src="http://yourwsidraft2.com/dctrails/wp-content/themes/dctrails/js/jquery-1.9.1.js"></script>

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