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Change product description pushed to Stripe?

Posted: December 2, 2015 at 10:05 am


Pedro Ordenes

December 2, 2015 at 10:05 am

Around September 20th, product descriptions in Stripe went from looking like this:

LINEITEM~PRODUCTID=1000+DESCRIPTION=Name of Event[09-20-2015] >> John Doe QUANTITY=1 UNITCOST=100.00

To just the event name. Our accountant prefers the old way. Was this a Stripe-side change, or is it possible to manipulate the format of the data pushed out to include at least the date alongside the event name? I was looking in the Stripe add-on files and locating ee-stripe-prod-description and stripeProdDescription gave me some hope but I’m not sure if I can – or how – to proceed. Thanks as always for your input!


Lorenzo Orlando Caum

  • Support Staff

December 2, 2015 at 11:27 am

Hi Lauren,

The date doesn’t appear to be something that we include as we are sending the event name. I checked the current version and then looked at the code from prior versions back to 1.0.5 and we send the event name:

$event = $transaction->primary_registration()->event_name();


Lorenzo


Pedro Ordenes

December 2, 2015 at 11:30 am

So it would a Stripe side change in interpretation and not EE then?


Lorenzo Orlando Caum

  • Support Staff

December 2, 2015 at 1:51 pm

Hi Lauren,

We do not include a date as part of an event name.


Lorenzo


Pedro Ordenes

December 2, 2015 at 1:58 pm

Maybe my question wasn’t clear – let me rephrase: so the change that happened in September in the way products are described in Stripe is reflective of some change in the way Stripe interprets the transaction, and NOT reflective of the way EE “pushes” a product description to Stripe? i.e., you cannot add any snippet to EE to modify the appearance of the product description in Stripe because it is up to Stripe and not EE?


Lorenzo Orlando Caum

  • Support Staff

December 2, 2015 at 2:17 pm

Hi Lauren,

The date that you are seeing is not from a setting in Event Espresso. As I shared before, I checked several past releases of the payment gateway and we send the name of the event. The date is not included.


Lorenzo

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