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Hadley Kia
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October 5, 2015 at 12:23 am
Hi There,
I recently switched from EE3 to EE4 and everything on the site-end is working fine — people have their event tickets and have printed them out. However, I tried to login on the app to start scanning tickets tonight and it wouldn’t let me — I tried all sorts of variations on my site’s URL (bruinsas.org) to no avail. Before, when I was on EE3, it worked just fine logging in with an admin account (using bruinsas.org as the Web URL) but now I keep getting the following error: “Unable to login. Check Web Connection or EndPoint URL.”
Could you please assist me in getting this to work quickly?
Thanks,
Hadley
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Tony
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October 5, 2015 at 5:00 am
Hi Hadley,
The EE3 Ticket Scanning apps are not compatible with EE4.
Currently we have the EE4 Ticket Scanning Add-on which allows you to use a barcode/qr code scanner via the WP Admin (or via mobile if using a bluetooth scanner)
However it is possible to scan tickets using a mobile device using a couple of apps. For Android you can use ‘Barcode Keyboard’:
https://play.google.com/store/apps/details?id=com.tecit.android.barcodekbd.full&hl=en
For iOS you can us ‘Scan to web’:
https://itunes.apple.com/gb/app/barcode-scan-to-web/id616072861?mt=8
Both allow you to use the devices camera to scan the ticket, then passes the value through to the barcode scanner add-on in the same way a physical scanner would. More information (and a video showing Barcode Keyboard in action) can be found here:
https://eventespresso.com/wiki/how-to-use-a-mobile-device-to-scan-ee4-tickets/
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