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Automatic Update is not working

Posted: November 13, 2014 at 4:06 am


Richard Leino

November 13, 2014 at 4:06 am

I tried updating EE4 calendar last night and the update failed. Below the plugin description I get this message: A valid Support License Key is needed to enable automatic upgrades. Your current account does not allow automatic upgrades on more than one domain. Please log in to your Event Espresso account to manage your Support License Keys or purchase a support license right now.

I have 5 support licences and this domain is listed in my account so why am I getting this message?


Tony

  • Support Staff

November 13, 2014 at 4:39 am

Hi Richard,

This is due to a bug within EE4.4.4 which has been fixed wit EE4.4.5.

For more details check here:

https://eventespresso.com/topic/having-trouble-updating-the-events-calendar-add-on-click-here/

From within Your Account Page if you request a reset on the site license that is displaying that notice I will reset it for you.

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