Posted: March 29, 2014 at 9:55 am
I have automatic confirmation emails turned OFF, so why are emails still being sent? Please help because this is problematic and confusing to our event go-ers as they have already received emails from our previous site… |
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Also the ‘From’ says WordPress instead of our site’s name |
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Hi Suzanne, Could you provide more information on the emails that are being sent? What version of Event Espresso are you running? You can find this in WordPress admin –> Plugins –> Event Espresso Also when you say “previous site” — is this a separate site or was this site migrated? Some web hosts use a system mail address so that is why you are seeing WordPress. Try this plugin: http://wordpress.org/plugins/send-from/ If it doesn’t work, then you can use a transaction email service such as Postmark App or Mandrill: https://eventespresso.com/wiki/postmark-app-mandrill-transactional-email-handling-services/ — |
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Thank you for your reply, Lorenzo. Version 3.1.36. In EE>General Settings>Email Settings, I have the following three questions set to “no”: |
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Hello, Thanks for sharing additional information. The settings that are in General settings are to turn off the payment confirmation emails. This is different than the registration confirmation emails. I’ve taken a look at our feature requests and I do see that this was added by another team member so it may be considered for a future release of EE3. — |
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Thanks for your help. The plugin you recommended for the “From WordPress” solved that problem. Hope they add more control over all email confirmations in the future but appreciate the workaround ideas. |
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