Support

Home Forums Pre-Releases Automated Upcoming Event Notification not triggered

Automated Upcoming Event Notification not triggered

Posted: October 5, 2017 at 12:52 pm


ehbo-hoofddorp

October 5, 2017 at 12:52 pm

Automated Upcoming Event Notification not triggered

its set 4 days before event bit no e-mails are sent


Josh

  • Support Staff

October 6, 2017 at 6:34 am

Hi there,

Thanks for helping test the beta. Do the messages end up getting sent out 3 days before? The reason I ask is because is the part that schedules when the messages get triggered isn’t quite finished yet. There is still work being done to add some precision to scheduling.


ehbo-hoofddorp

October 7, 2017 at 5:09 am

also not 3 day before


Josh

  • Support Staff

October 10, 2017 at 8:23 am

Can you check to see if wp_cron is activated on the website? That’s a necessary function for the Automated Upcoming Event Notification add-on and some sites have wp_cron deactivated.

You can install the WP Crontrol plugin:
https://wordpress.org/plugins/wp-crontrol/

Then check the Tools > Cron Events page. If wp_cron is working properly you’ll see a list of cron events there.


ehbo-hoofddorp

October 10, 2017 at 1:25 pm

yes it is running

[IMG]http://i68.tinypic.com/1408zk.png[/IMG]


ehbo-hoofddorp

October 10, 2017 at 1:26 pm

wp cron


Josh

  • Support Staff

October 17, 2017 at 9:47 am

Hi there,

I don’t see
AHEE__EventEspresso_AutomatedEventNotifications_core_tasks_Scheduler in your cron list, so that may explain why the messages aren’t triggered.

You could try updating to the current beta, then deactivate, then reactivate the plugin. Then make sure you have at least one of the Automated Upcoming Notification messages activated in Event Espresso > Messages > Default Message Templates. Then you can check the wp_cron list again.


ehbo-hoofddorp

October 25, 2017 at 8:23 am

Hi Josh, i have updated to the latest version

i have Automated Upcoming Event Notification activated
[IMG]http://i63.tinypic.com/141nao.png[/IMG]

But still no EE__EventEspresso_AutomatedEventNotifications_core_tasks_Scheduler in the cron task list
[IMG]http://i64.tinypic.com/j10zvb.png[/IMG]


Josh

  • Support Staff

October 25, 2017 at 9:14 am

I see, you’re actually looking at the wrong page. The page in your screenshot is

WP > Settings > Cron Schedules

The wp_cron events page is located at:

WP > Tools > Cron Events


ehbo-hoofddorp

October 25, 2017 at 9:21 am

should be this page:

[IMG]http://i64.tinypic.com/2eyb591.png[/IMG]


Josh

  • Support Staff

October 25, 2017 at 10:13 am

That last image shows the cron event for Automated Upcoming Event Notifications is scheduled.

Is your site updated with the current version of the beta Automated Upcoming Event Notification plugin?


Kristin

  • Support Staff

October 14, 2019 at 2:34 pm

Hi there,
We have officially released the new Automated Upcoming Event Notifications add-on.

Please see this page for more details:
https://eventespresso.com/product/eea-automated-upcoming-event-notifications/

The support post ‘Automated Upcoming Event Notification not triggered’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Beta test upcoming software through the pre-release channel. Learn more about the pre-release channel.

Status: closed

Updated by  Kristin 1 month ago ago

Topic Tags

Notifications

This topic is: not resolved
Do NOT follow this link or you will be banned from the site!
[for="input_96_5_3"]
[for="input_96_5_3"]
[gravityform id=96 title=false description=false]
  • This field is for validation purposes and should be left unchanged.
[i]
[i]
[gravityform id=69 title=false description=false]
  • This field is for validation purposes and should be left unchanged.