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Automated Event Notification Reminder

Posted: September 8, 2019 at 5:57 pm


rdehollander

September 8, 2019 at 5:57 pm

Hello EE Community,

I am looking to send reminders for upcoming events. After many hours of research I found the Automated Event Reminder add-on. Support posts like this one say to look at the pre-release downloads. Problem is the pre-release downloads no longer contains the Automated Event Reminder add-on.

Is there a way that I can create event related reminder emails without making a batch email with hardcoded values for event information? It would be optimal to not have to create a new custom batch template for every upcoming event.


Tony

  • Support Staff

September 9, 2019 at 3:58 am

Hi there,

That’s not the section that shows the pre-release downloads, you’ll find on your account page after you join the pre-release channel:

https://eventespresso.com/wiki/pre-release-channel-guide/

The messages related to that add-on don’t work in the same way as the batch emails do, you can use event-related shortcodes within those messages.


rdehollander

September 9, 2019 at 3:43 pm

Hi Tony,

Thank you for this information. I got it installed now.

Today at ~12:30pm PST I created a test event for tomorrow at 2pm PST. I have both types of the default template active. I also have the Scheduling Settings at “1 day before.” 2pm PST (today) came and past and I have not received the email.

My question is this: does “1 day before” mean exactly 24 hours before the event? Or does that mean “9am on the day before”?


Josh

  • Support Staff

September 9, 2019 at 4:09 pm

Hi,

The first thing to note is, did you do a test registration? The upcoming notifications will go to those who’ve registered for the event. In other words, no notification will be sent to you if you did not register for the event.

My question is this: does “1 day before” mean exactly 24 hours before the event? Or does that mean “9am on the day before”?

Neither actually. You can find timeframe for when the notifications will be triggered by installing the WP Crontrol plugin. Once that’s installed you go to your site’s Tools > Cron Events page. There, you’ll see a table of information about all the scheduled events for your site, including a Hook named:
AHEE__EventEspresso_AutomatedEventNotifications_core_tasks_Scheduler__check

Then, if you scroll across the table you’ll find the time of the next run for that hook. After that point, it will run every 3 hours.

So for example, if your event starts at 2PM tomorrow and the notifications are set to go 1 day before the event, the notifications would get scheduled to be sent out today some time between 2PM and 5PM.

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Status: publish

Updated by  Josh 1 week, 2 days ago ago

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