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faeger
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April 25, 2017 at 4:11 am
Hi all
As we run into some problems we need to deactivate the multi-event-registration-plugin.
My question is: Are there known problems when deactivating multi-event-registration? Can registrations just disappear or something even worse?
Thx
Philip
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Tony
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April 25, 2017 at 6:05 am
Hi Philip,
Registrations should not disappear no.
What can happen is any registrations currently using MER on the site (as in registrations currently being made, not registrations that have already used the cart previously) will throw a fatal error as the MER functions are not available any longer.
What problems are you running into?
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faeger
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April 25, 2017 at 6:18 am
Hi Tony
Thanks! Thats good news! As we’re offline today, nobody can register, so there’s no problem then, thanks!
We ran into some problems when exporting the attendees via backend. Some informations were missing, when the exported data wasn’t the primary registration but one, that has been made in the same transaction…
Can you see my point?
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Tony
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April 25, 2017 at 7:11 am
Hmm, so I understand why you might want to disable MER if your not getting all of the data, but using MER should not prevent data from showing in the csv as each registration saves its own custom questions.
Can you provide more details? This may not be an issue with MER.
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