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All emails suddenly stopped being sent

Posted: June 25, 2014 at 7:33 am


Randy

June 25, 2014 at 7:33 am

Hi, I’m experiencing a problem with all outbound emails. Everything has been working fine until about 5 days ago. All emails – emails to the person registering and emails to me that someone has registered suddenly stopped being sent. I am not even sure where to start looking.

Under General settings I have: Send Payment confirmation emails YES, Send registration confirmation before payment is received YES.

In the event I have send custom confirmation emails set to NO.

I also have 3 alternative emails set up in the event but no one is getting notification.

I am using WP 3.9.1 and Event Espresso 3.1.35.2

Any ideas on why they may have gotten turned off would be greatly appreciated.


Lorenzo Orlando Caum

  • Support Staff

    •

June 25, 2014 at 7:41 am

Hi there Randy,

Give a transactional email service like Postmark or Mandrill a try:

https://eventespresso.com/wiki/postmark-app-mandrill-transactional-email-handling-services/

There is a WordPress plugin available and Mandrill has a free tier.

—
Lorenzo

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Updated by  Lorenzo Orlando Caum 9 years, 10 months ago ago

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