Support

Home Forums Event Espresso Premium admin email conformation for registration completed

admin email conformation for registration completed

Posted: June 27, 2016 at 3:26 am


digisigns

June 27, 2016 at 3:26 am

I have been trying to solve this problem : Not getting “Registration Complete” message as an admin. I signed up for the sendgrid account but as an admin , I donot get me confirmation if the registration was completed.. The sendgrid account shows that the mail was delivered. But I check the gmail account and it is not delivered and it is not in the junk folder. Been trying to solve this for 3 weeks now.

r

ds

Can you tell me what settings should i change to resolve this? Also when I click the test mail. It gets delivered at once.


Tony

  • Support Staff

June 27, 2016 at 5:08 am

I recently replied to your previous thread concerning this here:

https://eventespresso.com/topic/registration-email-for-admin/

If send grid shows the email as delivered then EE is working correctly and has triggered the email. Once its been handed over to wp_mail() (and therefor SendGrid) EE has no control over the email, its all down to SendGrid.

Have you tried changing the shortcode to not use a non formatted email? [EVENT_AUTHOR_EMAIL]

Or switched to [CO_EMAIL] as suggested in my previous reply to see if the email is received then?

The support post ‘admin email conformation for registration completed’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso