Home Forums Multiple Event Registration Add-on Additional Registrant Questions With Multiple Registration

Additional Registrant Questions With Multiple Registration

Posted: August 24, 2017 at 9:05 pm


August 24, 2017 at 9:05 pm

I’ve installed the Multiple Event Registration Add-on. When I’ve got two events, both with additional registrant questions, and someone registers for two tickets to both events, it appears that all tickets after the first one, including BOTH tickets for the second event, get asked the additional registrant questions. What I’d expect is that the first ticket for EACH event is the primary registrant, and each additional ticket for each event gets the addition registrant question. Please advise. Thank you.


  • Support Staff

August 24, 2017 at 9:29 pm

I’m afraid the Multi Event Registration add-on doesn’t work the way you’re expecting. The first ticket in the cart gets attached to the primary registrant. Then each additional ticket after that can get the questions for the additional registrations.


August 25, 2017 at 7:30 am

Can you suggest a way around this issue? For my case, the first ticket for each event will always be used by the purchaser, and they have the option of using their membership to purchase the reduced price tickets for others. The way you suggest, I can’t ask primary questions for the primary ticket.


  • Support Staff

August 25, 2017 at 7:36 am

One option would be deactivate the MER add-on. I’ve sent a ticket update over to one of the devs so they can see about changing the MER plugin so it can use the primary registration question groups when additional event tickets are added to the cart.


August 29, 2017 at 9:18 pm

Is there a way for me to keep track of that development ticket? My customer is very interested in that feature. Thank you.


  • Support Staff

August 30, 2017 at 3:08 am

Our ticket system is private so you can not track the ticket itself although we do post changes within the change log:

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