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Your registration is not complete until payment is received error

Posted: March 27, 2014 at 11:19 am


Louis Eksteen

March 27, 2014 at 11:19 am

Hi

My event (Event Espresso – 3.1.36.4.P) requires payment, but not online. People who register can go through the whole process and provide prof of payment later.

However, one cannot navigate away from the “Payment Overview” screen without getting the error “Are you sure you want to leave this page? Warning!!! Using the back button will overwrite your existing registration.”

How can I set the event up so that payment is required later, but that one can navigate successfully away from the final registration (“Payment Overview”) page.

When I set the event as “Free” it works, as no “Payment Overview” page is shown.

I simply want to select an option for later payment, after registration, on receipt of payment confirmation. The attendant’s info can then be changed in the backend to “paid” instead of “pending”.

Try it at: http://trophybreeders.co.za/karoo-game-seminar/

Thanks

Louis


Louis Eksteen

March 27, 2014 at 11:19 am

Hi

My event (Event Espresso – 3.1.36.4.P) requires payment, but not online. People who register can go through the whole process and provide prof of payment later.

However, one cannot navigate away from the “Payment Overview” screen without getting the error “Are you sure you want to leave this page? Warning!!! Using the back button will overwrite your existing registration.”

How can I set the event up so that payment is required later, but that one can navigate successfully away from the final registration (“Payment Overview”) page.

When I set the event as “Free” it works, as no “Payment Overview” page is shown.

I simply want to select an option for later payment, after registration, on receipt of payment confirmation. The attendant’s info can then be changed in the backend to “paid” instead of “pending”.

Try it at: http://trophybreeders.co.za/karoo-game-seminar/

Thanks

Louis


Lorenzo Orlando Caum

  • Support Staff

March 27, 2014 at 11:30 am

Hi Louis,

The warning is appearing because its in the middle of the transaction.

Could you try adding a gateway (WPadmin –> Event Espresso –> Payment Settings) such as check/money order and then call the payment gateway something like Complete Payment at a Later Date.


Lorenzo


Louis Eksteen

March 27, 2014 at 11:55 am

Hi Lorenzo

Thanks! I understand. I have made the change and it works.

Best regards

Louis

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