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You have the correct Support License Key for Event Espresso – Stripe Gateway (EE

Posted: September 9, 2021 at 6:30 pm


Ken Wertz

September 9, 2021 at 6:30 pm

I am trying to figure out what this actually means. ” You have the correct Support License Key for Event Espresso – Stripe Gateway (EE 4.6.0+) but your account only allows for automatic upgrades on one domain. Please log in to your Event Espresso account to manage your Support License Keys or purchase a support license right now”
Thank you


Tony

  • Support Staff

September 10, 2021 at 2:57 am

Hi there,

That error usually means your key is/has pinged our servers from multiple domains and the key flags up as being used on multiple sites.

I checked on your key and we did get a ping from a temp domain but it was over a year ago so I’ve reset your license key. You should receive an email with instructions on how to re-assign your key which should then remove the notice for you.

If not please let me know.

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