Support

Home Forums Event Espresso Premium Wrong page showing on website

Wrong page showing on website

Posted: October 2, 2013 at 4:06 am


womenwithaltitude

October 2, 2013 at 4:06 am

Hi there,
Can you tell what I am doing wrong please. I seem to have 2 different pages for each event registration. This looks like it’s the one that should be displaying http://www.womenwithaltitude.com.au/event-registration/?ee=24 but this is the one that is displaying http://www.womenwithaltitude.com.au/events/networking-event-seminar-blue-mountains/
I don’t know what I have done wrong, can you please help?


Tony

  • Support Staff

October 2, 2013 at 4:37 am

Hi Andrea,

It looks like you are using the ‘Create a post’ feature with Custom Post Types.

Event Espresso events are not Custom Post Types themselves, but EE does offer a feature to create/update a ‘post’ (be in a normal post or custom post type) on creating/updating an event. This post will use all of the data used within the Event but will be available as normal post within WP.

So yes when creating an event the url would be http://www.womenwithaltitude.com.au/event-registration/?ee=24 but the post created at the same time http://www.womenwithaltitude.com.au/events/networking-event-seminar-blue-mountains/ should be identical, just available for use within WP.

If you find at the Event you created through Event Overview, edit the event and scroll to the bottom what do you should see under the ‘Create a post’ heading?


womenwithaltitude

October 2, 2013 at 4:46 am

Thanks Tony
Yes the “Create a Post” option is ticked, should I un-tick it?

Then what do I do to correct this current problem.


Josh

  • Support Staff

October 2, 2013 at 9:52 am

Hi Andrea,

If you want to remove the event post from the website, then you’d un-tick the “Create a Post” option (set it to No) and then tick the box that asks “If no, delete current post?” and it will delete the Event Post when you click “Update Event”.


Tony

  • Support Staff

October 2, 2013 at 10:14 am

This all depends on what you want to achieve.

Is it a problem that the Posts are created?

/event-registration/ee=** is part of Event Espresso, the events displayed here do NOT use pretty permalinks.

The ‘Create a post’ feature creates a post as part of WordPress, these CAN use pretty permalinks, (this is generally why people use them although not always)

Your ‘Events’ navigation menu is using the Events custom post types. If you disable the feature this will not update with the latest events.

  • This reply was modified 10 years, 6 months ago by  Tony. Reason: removed 'of'


womenwithaltitude

October 7, 2013 at 8:14 pm

Okay I’m not really sure what you said, but I DO want event posts to display. (This is the event posts page http://www.womenwithaltitude.com.au/events/)
I still don’t know why I have two different event pages? http://www.womenwithaltitude.com.au/event-registration/?ee=24this is the one I would prefer to be showing –

but this is the one that is displaying http://www.womenwithaltitude.com.au/events/networking-event-seminar-blue-mountains/
How to do I make it so the correct one (the first one above) is showing? And how to I avoid this happening again?

The other problem is that the date of this event was edited, but on this page http://www.womenwithaltitude.com.au/event-registration/?ee=24 – it has the right date at the top, but the old date at the bottom – and I can’t find anywhere to edit that.


Tony

  • Support Staff

October 8, 2013 at 4:45 am

Okay I’m not really sure what you said, but I DO want event posts to display. (This is the event posts page http://www.womenwithaltitude.com.au/events/)
I still don’t know why I have two different event pages?

So you can understand whats going on I’ll explain a little more. Think of Event Espresso (EE) as running alongside WordPress, it uses some of the WordPress functions, you access the EE admin via WordPress etc and just generally WordPress and EE work together to bring your Events together.

Unfortunately the way EE works currently does not use the standard WordPress ‘posts’ for events, it kind of again works alongside them.

So when you create EE Events, they are displayed by going to a single page and telling that page the event ID …. that’s what http://www.womenwithaltitude.com.au/event-registration/?ee=24 is doing. ‘Go to page event-registration and on that page display the event with ID 24.’ (This is a part of Event Espresso)

The problem there is people usually don’t like to see ?ee=24 and prefer something along the lines of http://www.womenwithaltitude.com.au/events/networking-event-seminar-blue-mountains/ its a bit more user friendly. (This is a feature of WordPress called pretty permalinks)

Now this is were we hit a problem (that your developer has tried to work around) because EE works alongside WordPress, and doesn’t use its ‘posts’ for EE Events we cant have nice ‘Pretty Permalinks’ like the second one posted.

What EE did to work around this is to offer a feature to a allow the user to create a copy of the Event Espresso event and use it to make a WordPress post. Because this is a WordPress post, pretty permalinks could be used and we have the nice user friendly URL mentioned above. The EE Event and the ‘Event Post’ are linked together in that you can edit the EE Event and the Event Post will be updated but they are in effect two separate objects.

Now we get to your site. Everything mentioned above is what is happening to your site only with an extra step, the ‘Event Posts’ that are created are a Custom Post Type called Events. That’s what gives you /events/ in the url, think of this as a way to group the ‘Event posts’ together.

Your developer has used this to give the nice pretty permalinks mentioned above rather than the standard EE URL. This is why you have 2 Event pages, one is the EE Event, the other is the Event Post. If you want to keep the ‘Events’ section the way they are currently then you need this setup as it is now.

In effect, after creating a new event you’ll need to go to your ‘Events’ section find that new event and use that url (in this case http://www.womenwithaltitude.com.au/events/networking-event-seminar-blue-mountains/) to promote with.

The other problem is that the date of this event was edited, but on this page http://www.womenwithaltitude.com.au/event-registration/?ee=24 – it has the right date at the top, but the old date at the bottom – and I can’t find anywhere to edit that.

Just to confirm (and not to cause any more confusion) before advising what to change. The correct date for this would be Wednesday 30th October?


womenwithaltitude

October 8, 2013 at 5:44 am

Wow, thanks so much for that detailed explanation, it really does help.

Yes the correct date is Wed 30th October.


Tony

  • Support Staff

October 8, 2013 at 7:13 am

No problem 🙂

Hopefully it helps you understand whats going on a little better.

The date you have altered is within the Event Description which is pretty much just text. If you go to Event Espresso->Event Overview and then find your event.

Open it up and you’ll see http://d.pr/i/EAPO

Alter the Event Dates to your specific date (I’ve done that within the screenshot) So that event starts and ends on the 30th October – Single day event.

You’ll also want to alter the Registration End date – likely to 2013-10-30.
This date is the date the event will stop taking registrations.

Ignore my times and leave yours as is.

Go right down to the bottom and make sure ‘Add/Update post for this event?’ is set to Yes.

Then update the event.

The support post ‘Wrong page showing on website’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso