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Regenboogclub
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December 12, 2016 at 2:24 pm
Hi there,
I installed the website on Siteground (on your referall), I was convinced that I added the code not to update in the wpconfig.php file according to your instructions. But now it does not seems to bet there.
What can I do ?
Event Espresso – 4.9.22.p Versie: 4.7
WP = 4.7
I can not login on mobile with the old method that worked a few months ago…
al instructions I could find were followed, but do not work
Sales has already started…
I have found the autoupdate button on Siteground and turned is off.
Please advice what to do ?
Regards
Robert
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Josh
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December 12, 2016 at 3:38 pm
Hi Robert,
We actually recommend keeping software maintained and up to date.
Can you clarify a bit about what you’re not able to log into? For example is it the WordPress dashboard or one of the mobile apps?
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Regenboogclub
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December 12, 2016 at 3:58 pm
Hi Josh,
At this moment it is mainly the mobile apps that we need for the registrations of the guest on the 21th of januari
When I login I keep getting the error : sorry yo are not allowed to list events, Missing permissions: ee_read events etc… etc
What do you need from me to get into this?
Now for us it’s almost 24:00 hours here and I have to go home if she lets me in……?
Regards,
Robert
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Josh
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December 12, 2016 at 4:36 pm
Hi Robert,
It sounds like the .htaccess file was reset. Did you happen to have to edit that file to get the apps to work before?
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Regenboogclub
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December 13, 2016 at 1:29 am
I did not edit it recently. the content of the file is:
# BEGIN WordPress
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ – [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>
# END WordPress
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Josh
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December 13, 2016 at 8:12 am
If that’s an Apache web server with FCGI, you open up your .htaccess file in a code editor and change one line in the rewrite rules. The change is made to the line that has:
RewriteRule ^index\.php$ - [L]
it gets changed to this:
RewriteRule ^index\.php$ - [E=HTTP_AUTHORIZATION:%{HTTP:Authorization},L]
See also:
https://eventespresso.com/wiki/ee4-event-apps/#troubleshooting
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Regenboogclub
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December 13, 2016 at 9:26 am
Hi Josh,
That did it ! It’s working fine now thank you very much !!!
I was looking for the problem in the higher version of WP and not in such a simple sollution.
Can the higher WP of 4.7 version give me problems or can I just set the auto updating back on again at Siteground?
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Josh
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December 13, 2016 at 10:47 am
There’s a slight chance that updating to WP 4.7 might cause problems, but these are rare and you can check here for more information about potential issues with WP 4.7 here:
https://wordpress.org/support/topic/read-this-first-wordpress-4-7-master-list/
Again, we actually recommend keeping the Event Espresso software along with WordPress maintained and up to date.
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Regenboogclub
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December 14, 2016 at 4:25 pm
Hi Josh,
After updating to the current version of EE I get the same problems
On mobile.
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Josh
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December 14, 2016 at 4:34 pm
Did you check to see if the .htaccess file was reset? It may be that you have a plugin on your website that resets the .htaccess file from time to time.
So if the .htaccess file was reset, you can reapply that edit.
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