Support

Home › Forums › Community Forum › Where is the link to premium support forum?

Where is the link to premium support forum?

Posted: November 2, 2015 at 3:04 pm


nikevent

November 2, 2015 at 3:04 pm

I have the full license for EE3. Every time I post a question here I get a message saying – “If you would like official support from the Event Espresso staff, then please purchase a support license today to post in our premium support forums.”

But I can not find this hidden “Premium support forum” anywhere.

How do I get to this?

Thanks


nikevent

November 6, 2015 at 3:51 am

Is there any update on this?


Tony

  • Support Staff

    •

November 6, 2015 at 3:58 am

Hi there,

Your current account does not have an active support license, did you purchase EE whilst logged into another account?

If you could go here:

https://eventespresso.com/contact/

Select ‘Sales/Billing question’ from the dropdown, provide the requested details and include the transaction number of the purchase a memeber of our sales team will investigate this and contact you shortly.

The support post ‘Where is the link to premium support forum?’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

If you would like help from the Event Espresso staff, then please purchase a support license right now so you can create a support topic in our premium support forums.

Status: closed

Updated by  Tony 8 years, 6 months ago ago

Topic Tags

Notifications

This topic is: not resolved
Event Espresso