Support

Home Forums Event Espresso Premium Where are the details for the invoice?

Where are the details for the invoice?

Posted: March 30, 2015 at 5:25 pm


Joyce Graff

March 30, 2015 at 5:25 pm

I just upgraded to version 4.6.18p. I registered for my conference and asked for an invoice. It has our company address as 123 Onna Road, InaCity Arizona. I remember clearly changing this in the EventEspresso Settings, so I went to check. I do have the correct information there, and I noticed that on the invoice it has our correct “VAT/Tax number” but all the other details about the company are still at the defaults. How can I fix this???? Is there another set of defaults somewhere that I need to change?

Thank you,
Joyce


Joyce Graff

March 30, 2015 at 5:42 pm

It was the “order confirmation receipt”. I found the template, and clearly the variables were not being plugged in correctly, so I edited the template and have solved the immediate problem.


Lorenzo Orlando Caum

  • Support Staff

March 30, 2015 at 7:10 pm

Hi, try updating the address via the Invoice payment method in WP-admin –> Event Espresso –> Payment Methods –> Invoice:

http://cl.ly/image/2J26042N260M

Be sure to save changes.


Lorenzo

The support post ‘Where are the details for the invoice?’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso