Posted: October 7, 2024 at 6:12 am
Hello, I created a Website with Eventespresso. No other Plugins and I’m using the Divi Theme with deactivated performance settings. The Website is https://lalafestival.de/ Also i wonder why i don’t see all 35+ extensions in my user account. I bought the “Everything License”. I only see 18. Thank you |
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Hi there, The request to create an order with PayPal is returning:
Can I take a look ove rht repayment logs to see if anything stands out there? If so I’ll need temp wp-admin details which you can send using this form: https://eventespresso.com/send-login-details/
Strange! I’ll ask out sales to check whats going on there. |
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Hi there, Just to note, your account should now have access to all of the EE add-ons. |
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Thanks. Somehow i just got a new Paypal Transaction with $86,59 USD after you activated the missing plugins. I send you the login via the form. |
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My apologies, I manually updated your account myself to get you access to the add-ons and the charge should NOT have gone through, schoolboy error on my part and I should have left it to the sales team. You should have received a refund for the above amount and again, my apologies for the mix-up. — Looking at the your PayPal requests now. |
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OK, so the issue with your PayPal requests is that floats are being represented like this:
As opposed to:
That happens based on the I recommend using |
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Now works! I would never have figured that out. Many thanks for the super quick help! |
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You’re most welcome 🙂 Any further issues just let us know. |
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