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When paying with Paypal i get “Error: Expected an order id to be passed”

Posted: October 7, 2024 at 6:12 am

Viewing 7 reply threads


PhilipMohr

October 7, 2024 at 6:12 am

Hello,

I created a Website with Eventespresso. No other Plugins and I’m using the Divi Theme with deactivated performance settings.
When i want to pay with paypal i get “Error: Expected an order id to be passed”. What could be the problem? The other threads here about this problem don’t help.

The Website is https://lalafestival.de/
On the Bottom of the Wesbite you can click “Jetzt anmelden” to try it.

Also i wonder why i don’t see all 35+ extensions in my user account. I bought the “Everything License”. I only see 18.

Thank you


Tony

  • Support Staff

October 7, 2024 at 6:30 am

Hi there,

The request to create an order with PayPal is returning:


{
    "error": "CREATE_ORDER_API_RESPONSE_ERROR",
    "message": "Request is not well-formed, syntactically incorrect, or violates schema."
}

Can I take a look ove rht repayment logs to see if anything stands out there? If so I’ll need temp wp-admin details which you can send using this form:

https://eventespresso.com/send-login-details/

Also i wonder why i don’t see all 35+ extensions in my user account. I bought the “Everything License”. I only see 18.

Strange! I’ll ask out sales to check whats going on there.


Tony

  • Support Staff

October 7, 2024 at 6:49 am

Hi there,

Just to note, your account should now have access to all of the EE add-ons.


PhilipMohr

October 7, 2024 at 7:56 am

Thanks. Somehow i just got a new Paypal Transaction with $86,59 USD after you activated the missing plugins.
70K20069E1164600R
I already paid for the Everything License.

I send you the login via the form.


Tony

  • Support Staff

October 7, 2024 at 8:10 am

My apologies, I manually updated your account myself to get you access to the add-ons and the charge should NOT have gone through, schoolboy error on my part and I should have left it to the sales team.

You should have received a refund for the above amount and again, my apologies for the mix-up.

Looking at the your PayPal requests now.


Tony

  • Support Staff

October 7, 2024 at 8:14 am

OK, so the issue with your PayPal requests is that floats are being represented like this:

0.9351245787454

As opposed to:

0.94

That happens based on the serialized_precision value set within PHP and your server, yours is set to use 100 and you’ll need to update that value.

I recommend using -1 in this case and that should fix PayPal commerce.


PhilipMohr

October 7, 2024 at 3:19 pm

Now works! I would never have figured that out. Many thanks for the super quick help!


Tony

  • Support Staff

October 7, 2024 at 4:45 pm

You’re most welcome 🙂

Any further issues just let us know.

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