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When adding more than one Attendee, there is no place to add name/email etc.

Posted: August 1, 2022 at 6:52 pm


scaldwell

August 1, 2022 at 6:52 pm

When a person buys more than one ticket to an event, is the system supposed to allow for Attendee information for the other tickets? I can see that it says Attendee 1 when the Registration process begins, but it never shows an “Attendee 2” or Attendee 3 box for those people’s names & emails… Is this a setting that we are missing? Thank you!


Tony

  • Support Staff

    •

August 2, 2022 at 8:13 am

Hi there,

Within the event you are registering on you can select the question groups asked for the ‘Primary Registrant’ (the first ticket) and then any additional tickets.

Its this section: https://monosnap.com/file/SbYGsxdaZwiWs4NzEmDA0v2DNWikX8

You need to select at least the ‘Personal Information’ group for additional registrants and update the event. It will then ask those questions for additional registrations created in a group.


scaldwell

August 3, 2022 at 9:09 am

Is there a way to do this to all events in bulk? We have hundreds… Thanks Tony!


Tony

  • Support Staff

    •

August 4, 2022 at 8:24 am

Hmm, good question. I checked and no, not currently.

Question groups are assigned per event so we don’t have a bulk option for them as it stands.

The support post ‘When adding more than one Attendee, there is no place to add name/email etc.’ is closed to new replies.

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Status: closed

Updated by  Tony 1 year, 8 months ago ago

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