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We're missing the Duplicate option in Datetimes

Posted: May 30, 2023 at 12:02 pm


scaldwell

May 30, 2023 at 12:02 pm

It’s showing up fine for Tickets but no longer shows for Datetimes. Happy to send you screenshots of what we used to see and what we see now. Is this a feature I have to turn back on somewhere?


Tony

  • Support Staff

    •

May 30, 2023 at 1:03 pm

Hi there,

Sure if you can send us screenshots of this I’ll take a look.

Send them over to support[at]eventespresso.com


scaldwell

May 31, 2023 at 8:47 am

https://hoffmanarts.org/wp-content/uploads/2023/05/example-of-adding-new-dates-to-new-event-.png


scaldwell

May 31, 2023 at 8:47 am

view of what it looks like now

previously available


Tony

  • Support Staff

    •

May 31, 2023 at 9:08 am

When exactly did this start happening?

Is it happening on multiple events or just some?

Is that screenshot of a new event you have just created or one from a previous version?


scaldwell

May 31, 2023 at 9:20 am

These are new events… good question. The Old one’s still have the option to duplicate (I had to check this). weird..


Tony

  • Support Staff

    •

May 31, 2023 at 1:12 pm

I’ve managed to reproduce this and we are investigating further.

It isn’t something you’ve done and we’ll likely need to push an update to fix it.

The support post ‘We're missing the Duplicate option in Datetimes’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

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Status: closed

Updated by  Tony 11 months, 1 week ago ago

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