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Melissa
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February 29, 2016 at 1:06 pm
My website is down and I received a couple of warning messages on the main page. I called my hosting provider, and they informed me that the error was due to my Event Espresso plug-in. They disabled the plug-in. There is still another error that we are trying to resolve at this time so there is still another warning message. I am updating to the latest version of WordPress at the moment and will be able to resolve this last error after completion. I do not have the warning text…
In the mean time, my Event Espresso plug-in, EE3, is disabled and this is my most important plug-in for my website and business. I recently updated (within the past few weeks) my license. I thought I read that the API key would be the same and that the license would automatically update. That shouldn’t be the issue then.
Any insight on what the issue may be? I need to get this resolved immediately as I do not want to loose out on any more business. Please help.
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Melissa
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February 29, 2016 at 1:06 pm
vinoandcanvas.com
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Tony
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February 29, 2016 at 1:24 pm
Hi Melissa,
Unfortunately without the error message shown at the time we cant see what the problem was.
Right now your website loads a blank page with a header warning, if Event Espresso it disabled this is not being caused by EE. IF you enable WP_DEBUG does it show any further error messages?
Do you have access to the server error logs? If so take a look in that for any fatal errors and post those here.
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