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Website Crash and recovery messed up my license key

Posted: June 19, 2014 at 10:06 am


ILAwebsite

June 19, 2014 at 10:06 am

I get this message:

You have the correct Site License Key for Espresso Multiple but your current membership access only allows for automatic upgrades on one domain. Please log into your account to manage your Site License Keys or purchase a support license now.

This message prevents me from updating my addons.
What do I do, it’s not like I recovered my site on a different domain. There should be no licensing issues.

Let me know


Tony

  • Support Staff

June 19, 2014 at 10:16 am

Hi,

Your license key has been reset.

Please go to Event Espresso -> General Settings. Remove the license key (cut) and save the settings, replace the license key (paste) and save the settings once more.

Be sure to check for any white space before/after the key when pasting.

The support post ‘Website Crash and recovery messed up my license key’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

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