Support

August 29, 2018 at 2:21 pm

Hi Omar,

The waitlist manager isn’t well suited for pre-sales. What you could do instead is set initially set the Default Registration Status to “Not Approved”. This will allow anyone interested to fill out the registration form, but it stops there after they submit the form (they cannot pay after submitting the form). This will give you a list of registrations that can be switched to “Pending Payment” just before tickets officially go on sale, so they’ll have the opportunity to complete the ticket purchase before everyone else.

September 10, 2018 at 3:03 am

You set the event’s default registration status to ‘Not Approved’, it’s the setting at the bottom here: http://take.ms/vDYz6

Then when a user registers onto the event, they enter their details as normal, only now when EE would normally display the payment options it shows a ‘Not approved’ message showing that the registration is awaiting approval from the event admin.

The registration list for the event will show that registration in the list and as expected, it will have a registration status of ‘Not Approved’. So when the time comes that you want to allow specific users to purchase their tickets you manually select the registrations in the admin you want to allow to pay and use the bulk option ‘Set Registration to Pending Payment and Notify’.

That changes those selected registrations to Pending Payment and triggers the Pending Payment email they can use to pay for the registration. The user clicks the link and pays for their ticket, which automatically switches their registration to approved.

Is that what you are looking for?

September 17, 2018 at 2:16 am

is Waitlist Manager ‘DateTime’ aware such that if some aspects of an event are full the user goes on a waitlist or is it better to create separate events and tie them together using the multiple event plug in?

No, the waitlist add-on is not ‘DateTime aware’, it will only display a waitlist option if the event is sold out (meaning all available tickets/spaces on all datetimes.

If you want waitlists for specific instances of events, you’ll need separate events for each instance.

If so, and I realise that this may mean a separate thread can multiple events be strung together for one price, e.g. we have an unlimited ticket which gives competitors access to up to 9 separate categories (events) without the need to choose in advance which events.

Not currently.

You can create a ticket to give access to multiple datetimes within a single event, but not across multiple events.

One option for working around this is to use the WP User Integration add-on and set a capability on a ‘free’ ticket on those events so that users that purchase a ‘unlimited ticket’/membership can access that free ticket, but other users can not. So then a user that has an ‘unlimited ticket’ capability can register onto the event for free, assuming this isn’t unlimited for X amount of events it would be fairly simple to set up using a membership plugin.

I last understood ME to require that participants choose a minimum number of events in order to get to a certain price.

I’m not sure I understand this, can you rephrase, please?