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Greg Dietrich
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June 22, 2015 at 11:39 am
So I set-up the event manager role. For testing purposes I created a new user, made then an event manager. Assigned that manager to a region. Then logged in as that manager and created an event. The event however doesn’t show up in their list…nothing does. The event does show up in the list for an admin though. What did I miss?
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Jonathan Wilson
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June 22, 2015 at 1:46 pm
Hi Greg,
Can you make sure the filters are set correctly in the event list?
Screenshot: http://bit.ly/1BHAUMA
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Greg Dietrich
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June 22, 2015 at 1:48 pm
No screenshot…that URL takes me to a Slack sign in page…I tried to sign-up but it wouldn’t let me.
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Josh
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June 22, 2015 at 2:35 pm
Hi Greg,
This looks like the screenshot that Jonathan meant to share with you:
https://slack-files.com/T02SY781D-F06M4RGA3-23294e7faa
Besides checking the filters, I’d add that you can check to make sure that when you’re logged in as admin, the event author is recorded as the user that’s set up as the event manager.
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Jonathan Wilson
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June 22, 2015 at 2:38 pm
Oops. Sorry about that Greg. Yes, the link Josh shared is the correct one.
Thanks Josh!
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Greg Dietrich
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June 22, 2015 at 2:45 pm
OK, so I checked the filter thing out…no go there: http://d.pr/i/6BXw
and you can see that the creator is my test account: http://d.pr/i/1fqd9
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Dean
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June 23, 2015 at 12:36 am
Hi Greg,
Event Managers and Regional Managers work in slightly different ways.
Event Managers
An Event Manager can only view events that they create. So if you logged in as an event manager, you will not see any events until you make one as that user.
Regional Managers
Regional Managers can only view events that are tied to their locale. How this works:
A locale is created
The regional manager is assigned the locale
A venue is assigned the locale.
An event is assigned the venue.
So if you have a locale called UK, and assign it to a regional manager, they can only see events with a venue assigned to them that also has the locale UK. Make sense?
So in answer to your original question, I think that you are missing the venue from the event (and that venue having been assigned a corresponding locale).
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Greg Dietrich
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June 23, 2015 at 5:40 am
OK…still struggling to get this right and maybe it is going to take you logging in and looking at what I’ve done to figure it out.
Let’s start here, this is what I want to do. I want to have events that are accessible by a specific person, however, I don’t want that person to have access to events they are not a part of. So if I am a race organizer for a 5K in town I want to be able to manage my event, but not see any other events. Here is what I have done.
1) I’ve created a user and assigned them the role of regional manager (http://d.pr/i/16RQq). Regional managers have these capabilities, http://d.pr/i/146xa.
2) I’ve made it so regional managers have this control, http://d.pr/i/1a06n.
3) I created this locale, http://d.pr/i/1jIm1.
4) My locale is assigned to this venue, http://d.pr/i/1l5PQ.
5) I login as my test user and create an event.
6) I then login as my admin and make sure the correct venue is assigned.
7) I log back in as the regional manager and there is no event, http://d.pr/i/1bA6X.
I’m sure I’m missing something small…but it is small enough to keep this from working.
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Dean
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June 23, 2015 at 6:09 am
Hi,
Go to Event Espresso > Regional Managers. Edit the Regional Manager, and make sure the locale is selected and update.
Screen shot http://take.ms/n4Nlq
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Greg Dietrich
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June 23, 2015 at 6:13 am
Yes!!!! Thank you, that was the missing piece.
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Dean
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June 23, 2015 at 6:18 am
Excellent! Sorry that it was so complicated, but I’m glad you have got it working now!
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Greg Dietrich
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June 23, 2015 at 1:58 pm
OK…one more question related to this. Now that we see the event and it is set-up, the only thing that didn’t seem to work smoothly is the questions and question groups. When I went to add questions to the race under the username of the regional manager, it didn’t list all of the question groups for me to choose. Then, when I went back to my username and tried it, it was the same way (I couldn’t add current question groups that had already been made up in our system). Is there a way that we can make all of the question groups available to be chosen when setting up an event?
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Lorenzo Orlando Caum
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June 23, 2015 at 4:15 pm
Hello Greg,
Try this sample coding for making question groups available to all event managers:
https://gist.github.com/joshfeck/bc142af122836b3a081b
It can be added to your child theme’s functions.php file (do not include the opening php tag) or a site specific plugin:
https://eventespresso.com/wiki/create-site-specific-plugin-wordpress-site/
—
Lorenzo
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Greg Dietrich
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June 24, 2015 at 7:02 am
Thanks Lorenzo, I added that code to the theme of my site in the functions.php file…but I don’t see my questions come over. We have a group of questions called “Runner Information” (http://d.pr/i/10r6w) that isn’t showing up. What do you think?
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Greg Dietrich
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June 24, 2015 at 7:20 am
One of my guys just sent me this, not sure if it is helpful or not:
******
One thing I just noticed while browsing the Questions section that may be helpful. For each of the questions that has a lock next to it, each user is listed as a creator of that question. In other words, there are 4 separate “First Name” questions. One that lists me as the creator, one that lists you as the creator, one that lists Cody as the creator and so on (for each user in our system). However, for questions that don’t have the lock next to it, you are the one listed as the creator for all of those questions (even though you didn’t create them). Not sure if that gives insight into why the locked questions are the only ones I’m seeing and able to do things with.
I just looked up the question groups and they are the same way. Each user has “Personal Information” and “Address Information” question group with them listed as the creator (so, there are multiple “Personal Information” question groups and multiple “Address Information” question groups). But for each additional question group (the custom ones that we came up with), there is only one and you are listed as the creator.
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Josh
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June 24, 2015 at 12:30 pm
Hi Greg,
Please be sure to use the function that works with the permissions pro add-on:
https://gist.github.com/joshfeck/bc142af122836b3a081b#file-modify_permissions_pro-php
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Greg Dietrich
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June 24, 2015 at 12:41 pm
Ah yes, this does seem to make a difference, thank you.
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Josh
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June 24, 2015 at 12:51 pm
You’re welcome.
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