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View Payment Details Email links to 404

Posted: November 6, 2013 at 11:40 pm


Stuart Wightman

November 6, 2013 at 11:40 pm

I am trying to get the email link for View Payment Details to function properly.
When I click on the link in my email it forwards to a 404 page. Status of the attendee is complete.

You can check registration on the site and check the email you receive.
http://www.nyeinparis.com

Thanks Stuart


Tony

  • Support Staff

    •

November 7, 2013 at 2:03 am

Hi Stuart,

The thank-you page slug in the link is thank-you-2. The default page is thank-you.

If you go to https://www.nyeinparis.com/thank-you/ you can see the [ESPRESSO_PAYMENTS] shortcode.

If you go to Event Espresso -> System Status. Look under ‘Registration Pages’.
Are all the links green?

Then go to Event Espresso -> General Settings.

Make sure the ‘Auto Return URL (Thank You and Return Payment page)’ dropdown is set to the Thank you page. If it already is, check there isn’t another in the dropdown and try selecting that one.

The support post ‘View Payment Details Email links to 404’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
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Status: closed

Updated by  Tony 10 years, 5 months ago ago

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