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View Cart Loop

Posted: April 1, 2016 at 9:00 am


Jeff

April 1, 2016 at 9:00 am

When customers add an item to the cart the icon changes to view cart.
However when clicking view cart, the same page refreshes.
And customers can’t add anything else to the cart, or view their cart.
I have tried deleting cookies and restarting browsers.
Thanks


Tony

  • Support Staff

    •

April 1, 2016 at 11:12 am

Hi Jeff,

Was this previously working?

Have you recently changed/updated themes or installed any new plugins?

Something is preventing the the Multi Event Registration Add-on from adding the JavaScript needed for the cart function to the page.

If you select tickets then click again to view the tickets it will work, but what should happen is MER should add some JavaScript to the page and display a modal allow you to proceed with the registration or return to the event list – http://take.ms/CRZJw

Are you using the latest version of the Multi Event Registration Add-on? (MER for short) Currently 2.0.9.p, if not can you update and retest this please.

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Status: closed

Updated by  Tony 8 years, 1 month ago ago

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