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Venue list after recent upgrade

Posted: November 8, 2023 at 8:52 pm


azlro

November 8, 2023 at 8:52 pm

Most recent version of EE, 5.0.11.p , has a much different view for venues and tickets. The Venue drop down list on our site is no longer alphabetical but appears in order of entry and also about 80% of our venues do not appear.. What do I need to fix in my database?


Sam

  • Support Staff

November 9, 2023 at 5:03 am

Hi Pierre,

The Venue drop down list on our site is no longer alphabetical

Is it alphabetical in 4.10.xx? As we can see it is ordered by ID in 5.X

80% of our venues do not appear

Can you please share a screenshot and tell us how many Venus you already have and how many you can see in the dropdown?


azlro

November 9, 2023 at 6:23 am

We have 330 or so venues set up, and in the drop down there’s maybe 80 or so showing up. Hard to count them.. attached two images

dropdown

main list


Sam

  • Support Staff

November 9, 2023 at 10:49 am

Hi,

I can recreate the issue on my end and have create a ticket for our developers to investigate.

Our development team will look into it and get back to you soon.

Thank you.


azlro

November 17, 2023 at 8:38 am

any update on a resolution? we are not able to move forward with any new events if the drop down isn’t working as needed.. thanks

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