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Venue Country Error

Posted: January 8, 2015 at 9:14 am


Melissa Douglas

January 8, 2015 at 9:14 am

I just noticed that my venue country has been changed to Canada. The venue is in the US, so the state is now missing from view and the only country option available from the dropdown menu is Canada. I only created the venue within the last couple of weeks.


Tony

  • Support Staff

January 8, 2015 at 9:20 am

Hi Melissa,

If you go to Event Espresso -> General Settings -> Countries.

Select United States within the dropdown.

You will see the option ‘Country Appears in Dropdown Select Lists’ is that currently set to ‘No’ for the US? If so change the radio button to yes and save.

The US should then be available within the dropdowns.


Melissa Douglas

January 8, 2015 at 9:40 am

That seems to have solved it. Thank you!

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