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Upgrading to EE4 from EE3

Posted: November 17, 2014 at 10:37 am


Matt tuttle

November 17, 2014 at 10:37 am

Hello,

Will I lose any of the data in my EE3 install (events, registrants, etc.) if I upgrade to EE4? I have an event setup in EE3 and want to use some of the new features for EE4 on it. Please let me know, any help is appreciated.

Thanks,
Matt


Lorenzo Orlando Caum

  • Support Staff

November 17, 2014 at 11:07 am

Hi Matt,

Take a look at this guide here:

https://eventespresso.com/wiki/updating-event-espresso/#ee4

Then let us know if you have any questions and we’ll answer those for you.

Thanks


Lorenzo


Matt tuttle

November 17, 2014 at 11:11 am

Ok, is there also an “early bird” pricing option? For instance, if someone were to register for an upcoming event by November 30 they could save $100 or something.


Lorenzo Orlando Caum

  • Support Staff

November 17, 2014 at 12:13 pm

Yes, you would schedule the early bird ticket to start and end at a certain time. Then the regular ticket should activate right after it.


Lorenzo


Matt tuttle

November 17, 2014 at 12:14 pm

Ok, is this an addon or something built in to ee4?


Lorenzo Orlando Caum

  • Support Staff

November 17, 2014 at 12:26 pm

Hi Matt, it is included with Event Espresso 4 and is part of the ticket editor.


Lorenzo


Matt tuttle

November 17, 2014 at 1:53 pm

Ok, I just renewed my support key but am still seeing in my wordpress dashboard that my key is invalis to update EE3 to the most current version in order to upgrade. Any idea why that would happen?


Lorenzo Orlando Caum

  • Support Staff

November 17, 2014 at 2:48 pm

Hi, your support license is for Event Espresso 4 only so I’ve reset the key.

Follow this guide for updating:

https://eventespresso.com/wiki/updating-event-espresso/#ee4


Lorenzo


Matt tuttle

November 18, 2014 at 3:23 am

Hi Orlando,

I’m not seeing my support key as being setup for EE3 in my account. Is there a place to purchase a dual key?


Lorenzo Orlando Caum

  • Support Staff

November 18, 2014 at 6:37 am

Hi Matt,

Your current support license is for Event Espresso 4 only. This does not include Event Espresso 3.

If you purchase Event Espresso 3, then you’ll receive a copy of Event Espresso 4 automatically.

Get in touch with sales for some options:

sales [at] eventespresso.com


Lorenzo

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