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Upgraded WP/Event Espresso and redirection to form/cart not working

Posted: May 1, 2014 at 11:40 am


June Sadowski-Devárez

May 1, 2014 at 11:40 am

Hello,

We upgraded to WordPress 3.8.6 from 3.5 and also upgraded Event Espresso to 3.1.36.5.P. We also have the Members, Multi Event, and Ticketing add ons. After the upgrade, clicking the “register now” button no longer redirects to the registration form/cart: http://ietstraining.com/event-registration?ee=85

Any ideas?

We’ve already deactivated a number of potentially conflicting plugins but that didn’t seem to help. Thanks for your help.

Kind regards,
Shannon


Josh

  • Support Staff

May 1, 2014 at 12:37 pm

Hi Shannon,

I checked and it turns out that the WordPress theme is loading a second (and much older) copy of the jQuery library. When the multi-cart script tries to add the event to the cart, it ends up throwing an error:

jQuery('body').on('click', '.ee_add_item_to_cart',function(){
Uncaught TypeError: undefined is not a function

I’d recommend removing the call to older redundant copy of jQuery from the theme. It may be hardcoded into the theme’s header.php because normally if a theme enqueues jQuery correctly, the copy that’s included with WordPress will load instead.


June Sadowski-Devárez

May 1, 2014 at 3:59 pm

Thanks so much for your help!

-Shannon


Dean

May 2, 2014 at 1:21 am

Hi Shannon,

Is this thread resolved now or is it still outstanding?

The support post ‘Upgraded WP/Event Espresso and redirection to form/cart not working’ is closed to new replies.

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