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Upgraded to EE4 Personal, but still can't use Templates, Question Groups

Posted: April 16, 2018 at 10:13 pm


SDCareerCon

April 16, 2018 at 10:13 pm

I’ve just upgraded free version to EE4 Personal. I have already added the support key, but i am still not able to use Templates, Question Groups and other premium features. Plz HELP!


Tony

  • Support Staff

April 17, 2018 at 2:22 am

Hi there,

What do you see when you try to use those features?

For example to work on question groups you go to Event Espresso -> Registration Form -> Question Groups

Does it show something like this – http://take.ms/Ob9i5

Or does it show an upgrade message like this – http://take.ms/Mzryu

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