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Upgraded account, no changes

Posted: January 28, 2014 at 8:45 am


Jodie Randisi

January 28, 2014 at 8:45 am

I can’t see where my account was upgraded. I am being asked to purchase a license when I tried to customize the template. Can you tell me if there’s a waiting period or something I’m missing. COWCATCHERpublications. Thanks.


Jonathan Wilson

January 28, 2014 at 11:03 am

Hi Jodie,

I’m sorry for the trouble.

Can you fill in the Sales/Billing Questions form so we can help you with that?
https://eventespresso.com/contact/
Please include the transaction ID and purchasing email address.

Standing by….

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