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Upgrade to 3.1.26

Posted: August 23, 2012 at 10:35 am


LEB

August 23, 2012 at 10:35 am

We have 3.1.25 installed and running
Deactivated ONLY that plugin (no other EE plugins)
Downloaded 3.1.26
Will not install
Here is message
Destination folder already exists. /homepages/12/d243876291/htdocs/TestSite/wp-content/plugins/event-espresso/

Plugin install failed.


Garth

  • Support Staff

August 23, 2012 at 6:09 pm

Did you use the auto updates or manually?

Here is a similar thread: https://eventespresso.com/topic/event-espresso-not-updating/#post-13965


LEB

August 23, 2012 at 8:42 pm

Thanks Garth
I used manual which failed.
It says automatic will not work because of invalid license.
I have only one domain using EE and license key has been on general settings page.
Still there
Noticed on EE account page there is a RESET option?


Seth Shoultes

  • Support Staff

August 23, 2012 at 10:40 pm

Lawrence,

I reset your license key for you. Try reentering it and saving the settings.


LEB

August 24, 2012 at 6:26 am

Thank you. That worked. EE3.1.26 installed fine

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