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Updates not working

Posted: June 25, 2014 at 8:09 am


Epic Dartmouth

June 25, 2014 at 8:09 am

I have only 1 install (epicdartmouth.com) and it’s showing this message. Updates do not work.

You have the correct Site License Key for Event Espresso but your current membership access only allows for automatic upgrades on one domain. Please log into your account to manage your Site License Keys or purchase a support license now.


Lorenzo Orlando Caum

  • Support Staff

    •

June 25, 2014 at 10:17 am

Hi,

I’ve just reset your Support License Key. In a few minutes, you’ll receive a confirmation to your email address on your Event Espresso account.

Please login to your WordPress admin and locate Event Espresso in the admin menu. Then click on General Settings. Copy the existing key which appears at the top of the page. Then erase the existing key and click on Save on the right side of the screen. After the page refreshes, please paste your key and click on Save once more.

These steps will refresh your Support License Key for Event Espresso.

—
Lorenzo

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Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by  Lorenzo Orlando Caum 9 years, 10 months ago ago

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