May I ask is the site using the Authnet SIM gateway? If so, since Authorize.net is in the process of deprecating the SIM gateway this is an opportunity to update to the new Authnet Accept gateway.
You can download the Accept gateway add-on from your account page and follow this guide to get up and running:
Accept is included with the everything license, but no, Accept is not compatible with eprocessing network’s SIM emulator.
Maybe the reason that the payment error happened after the update is because something was hardcoded to get the gateway to work with eprocessing network’s SIM emulator? Or was a filter hook used to make that happen?
I don’t see accept listed in my account page to be downloaded.
I have no idea how it is coded or if a filter hook is used… those terms are foreign to me.
Is there something available I can use with eprocessingnetwork? I’ve got a dozen or so registrations in last 24 hours not complete because of this payment issue.
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