Support

Home Forums Event Espresso Premium Updated plugins now payment error

Updated plugins now payment error

Posted: May 31, 2018 at 2:55 pm


laurian Horowitz

May 31, 2018 at 2:55 pm

Updated the event espresso plugins and now payment error of invalid account id showing with authorize.net

Help!


Josh

  • Support Staff

May 31, 2018 at 3:07 pm

Hi Laurian,

May I ask is the site using the Authnet SIM gateway? If so, since Authorize.net is in the process of deprecating the SIM gateway this is an opportunity to update to the new Authnet Accept gateway.

You can download the Accept gateway add-on from your account page and follow this guide to get up and running:

https://eventespresso.com/wiki/eea-authorizenet-accept/


laurian Horowitz

May 31, 2018 at 3:50 pm

It is using the sim gateway. Just to make sure I’m looking at the right thing, the authnet accept is not included in ee4 everything license?


laurian Horowitz

May 31, 2018 at 4:04 pm

And is this what I should use even though the sim is currently “emulating” authorize.net?


laurian Horowitz

May 31, 2018 at 4:10 pm

Sorry authorize.net to emulate eprocessing network sim i believe is the correct terms


Josh

  • Support Staff

May 31, 2018 at 4:15 pm

Accept is included with the everything license, but no, Accept is not compatible with eprocessing network’s SIM emulator.

Maybe the reason that the payment error happened after the update is because something was hardcoded to get the gateway to work with eprocessing network’s SIM emulator? Or was a filter hook used to make that happen?


laurian Horowitz

May 31, 2018 at 4:19 pm

I don’t see accept listed in my account page to be downloaded.

I have no idea how it is coded or if a filter hook is used… those terms are foreign to me.

Is there something available I can use with eprocessingnetwork? I’ve got a dozen or so registrations in last 24 hours not complete because of this payment issue.


Josh

  • Support Staff

May 31, 2018 at 4:25 pm

A third party developer has built a gateway that supports eProcessingNetwork. It’s available here:

https://wpgateways.com/products/eprocessingnetwork-gateway-event-espresso/


laurian Horowitz

May 31, 2018 at 5:29 pm

I think we’re up and running now!

The support post ‘Updated plugins now payment error’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3

Documentation for Event Espresso 4

Status: closed

Updated by  laurian Horowitz 6 months, 2 weeks ago ago

Topic Tags

Notifications

This topic is:
pending
Do NOT follow this link or you will be banned from the site!