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Update package not available (2)

Posted: February 18, 2014 at 9:29 am


Scott Ficek

February 18, 2014 at 9:29 am

I have paid for another year and made sure my license code is correct. I continue to get this error when I try to update the plugin: “An error occurred while updating Event Espresso: Update package not available.”

Downloading the latest version and installing causes it to see that there is already a directory that exists.


Tony

  • Support Staff

February 18, 2014 at 9:39 am

Hi Scott,

I have reset your license key.

Please go to Event Espresso -> General Settings.

Remove the key (cut), save the settings, replace the key (paste) and save the settings once more.

This should allow you to download the automatic updates.

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