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Update Flag

Posted: October 29, 2015 at 11:28 am


Evan Westerlund

October 29, 2015 at 11:28 am

Greetings,

Wondering why I might be receiving this flag when updating the plugin:

“An error occurred while updating Event Espresso: Update package not available.”

Thanks in advance for your input.

//Evan


Lorenzo Orlando Caum

  • Support Staff

    •

October 29, 2015 at 12:38 pm

Hi Evan,

Your support license key isn’t currently activated. Could you copy it from the account settings area of your account page?

https://eventespresso.com/users/evangeneract-com/#account-settings

Then paste it into the support license key field in Event Espresso –> General Settings.

That will enable support services for your site an allow you to update.

—
Lorenzo

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Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by  Lorenzo Orlando Caum 8 years, 6 months ago ago

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