Support

February 3, 2015 at 8:09 am

I am unable to download the registration CSV report. I’ve been trying all of the suggested items I have found on the community forum here.

I keep getting Fatal error: Maximum execution time of 30 seconds exceeded in /home/content/s/h/a/shanlars/html/wp-content/plugins/event-espresso-core-reg-2/core/db_classes/EE_Export.class.php on line 400

I have tried to increase my memory for my shared hosting but it doesn’t appear to be helping.

I added <IfModule mod_suphp.c>
suPHP_ConfigPath /home/content/s/h/a/shanlars/html
</IfModule> to my .htaccess file

I added a php.ini file with this:
memory_limit = 200M;
max_execution_time = 300;

I added the following to my wp-config.php
/** Memory Limit */
define(‘WP_MEMORY_LIMIT’, ’96M’);
define( ‘WP_MAX_MEMORY_LIMIT’, ‘256M’ );

Information about my site:
WordPress Version:
4.1
PHP Version:
5.3.24
MySQL Version:
5.0.96
Event Espresso Version:
4.4.8.p
WordPress Address (URL):
http://sunshinememorial.org
Site address (URL):
http://sunshinememorial.org