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bdearth
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December 16, 2015 at 3:05 pm
We are suddenly unable to download registrations by clicking on the “Event Registrations CSV Report” button. A blank work area results. The error log shows the following:
PHP Fatal error: Can’t inherit abstract function EventEspressoBatchRequest\JobHandlerBaseClasses\JobHandlerInterface::create_job() (previously declared abstract in EventEspressoBatchRequest\JobHandlerBaseClasses\JobHandler) in …/public_html/wp-content/plugins/event-espresso-core-reg/core/libraries/batch/JobHandlerBaseClasses/JobHandler.php on line 26
Yesterday, we could not register for events. Fixed that. Today, we updated to 4.8.27.p today and get the CSV error. Related? Not sure if we tried to export after 4.8.26.p. or only after 4.8.27.p.
EE 4.8.27.p
WP 4.4
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Lorenzo Orlando Caum
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December 16, 2015 at 4:42 pm
Hello,
Please add this towards the middle of your wp-config.php file and then save changes:
define( ‘EE_USE_OLD_CSV_REPORT_CLASS’, true );
That will set your site to use the prior registrations report system.
Then, please reach out to your web host and ask them to set your site to use a current version of PHP (e.g. PHP 5.4 or newer).
Once that has been done, you can remove the constant above from your wp-config.php file and you’ll be able to use the new batched CSV report system which handles large numbers of registrations quite well.
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Lorenzo
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Lorenzo Orlando Caum
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December 31, 2015 at 11:53 am
Hello, we have added compatibility for this with PHP 5.3.x in the latest version of Event Espresso 4:
https://eventespresso.com/wiki/ee4-changelog/
However, we still recommend using a current version of PHP.
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Lorenzo
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