|
Grant Kimball
|
July 18, 2013 at 4:56 pm
I need to transfer a plugin that I bought on my account to a a client. It is not as simple as changing the username, because the username cannot be changed. Is there anyway to transfer the plugin to the client without contacting support?
Again, my account is a personal account that I already have an established history with. So I need to transfer the plugin to another unique account.
Thanks in advance for any help
|
|
Garth
|
July 18, 2013 at 9:27 pm
Hi Grant,
That depends on whether you want support to go along with it. If you want us to give them support (tech support, documentation, upgrades), then they will need their own license key and account on EventEspresso.com. If you want to maintain your own EventEspresso.com account, and give your client the same access then you’ll need to purchase a second license and then just give them their own license key. Does that make sense?
|
|
Grant Kimball
|
July 18, 2013 at 9:35 pm
Garth,
I do not want to keep the license, that will be theirs as well. I received an email back from support. They have to deactivate my account in order to transfer it. I provided them with the new accounts username/email, so hopefully I get a response again soon 🙂
Thanks for the help,
|
|
Jonathan Wilson
|
July 19, 2013 at 1:41 pm
I resolved this one via email.
Closing this topic.
|
