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Victor Quinten
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June 13, 2016 at 3:22 pm
strange things are happening with time on the website. both on the front and in the back end of the website.
example;
backend places we looked for ‘harp’.
we click further on this, we see the following times, which we have set correctly.
we look at the website front end, we see we have this data.
Who can help us we are crazy about 🙁
thank you in advance 🙂
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Lorenzo Orlando Caum
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June 13, 2016 at 3:32 pm
Hi Victor,
That sounds similar to this issue which can occur if another plugin is using date_default_timezone_set:
https://eventespresso.com/topic/incorrect-event-time/#post-200282
Have you recently installed any new plugins on your site that have a time feature?
—
Lorenzo
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Victor Quinten
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June 13, 2016 at 3:47 pm
Hi lorenzo,
i dont have installed other plugins. only updates for event espresso 🙂
and just updated tonite to the latesed version. 4.9.0 butt that did not fix the issu for me.
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Lorenzo Orlando Caum
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June 13, 2016 at 6:19 pm
Hello,
Is this happening for all events or just the event in your screenshot and to confirm, Event Espresso is the only plugin that is being used on your site?
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Lorenzo
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Victor Quinten
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June 14, 2016 at 12:57 am
hi lorenzo,
this is on multiple events.
some other plugings, for security etc.
non of them are updated in the last month. only event espresso.
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Tony
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June 14, 2016 at 2:45 am
Multiple but not all or all events? (Sorry but it makes a difference which one)
some other plugings, for security etc.
non of them are updated in the last month. only event espresso.
Do you have a development copy of the site where you can temporarily de-active ALL non EE plugins and switch to a default theme to test if any of those are the cause?
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Victor Quinten
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June 14, 2016 at 6:22 am
hi tony,
to provide I will go see this as good for the record you are a good and correct answer. seems so far it seems that all events lying in the future this. but as I said I will come back here.
I do not mind setting up a development environment in which we can test things, but you have a manual for this? and the license code should I use?
thanks in advance for your response
greeting victor
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Lorenzo Orlando Caum
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June 14, 2016 at 8:19 am
Hi Victor,
If this was previously working but suddenly stopped working, then something recently changed on your site as those event date times should match up and this sounds like the issue (https://eventespresso.com/topic/incorrect-event-time/#post-200282).
On your earlier comment, you mentioned that only Event Espresso was running but I see that you updated later to share that other plugins are running as well.
Could you try deactivating all plugins and reactivating only Event Espresso?
Do the times then appear normal?
If you would prefer, then you can duplicate the site onto a testing / staging area. However, it would be much quicker to set aside about 5 minutes to run through the suggested testing above.
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Lorenzo
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Victor Quinten
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June 15, 2016 at 2:12 am
Hi Lorenzo,
I have the following information;
backoffice eventespresso every timestamp is ok
website timestamp is 2h later.
settings wordpress UTC +1
(netherlands)
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Victor Quinten
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June 15, 2016 at 2:23 am
this is on all events
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Victor Quinten
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June 15, 2016 at 3:30 am
hm i found the issu;
in a php script the date_default_time_set was wrong used.
i have cleared this line.
working like the sunshine 🙂
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Lorenzo Orlando Caum
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June 15, 2016 at 8:03 am
Hello,
Thanks for confirming the cause of the issue and letting us know that it was fixed.
I’ll update your support post to resolved. If any other members experience this issue, then please take a look at this support post:
https://eventespresso.com/topic/incorrect-event-time/#post-200282
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Lorenzo
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