|
Shane Flottmann
|
March 17, 2015 at 8:48 am
I am trying to create an event with multiple ticket items. Each time I create a new ticket and save the event, all but the first ticket disappear.
I have tried to remove all plugins one at a time and save tickets. Nothing changed. I have created several events and tried different ways to create tickets and all of them continue to remove the tickets upon saving.
Here are my plugins.
Akismet
Version 3.1 | By Automattic | View details
BackUpWordPress
Deactivate | Edit | Backups
Version 3.1.4 | By Human Made Limited | View details
Select Contact Form 7
Contact Form 7
Version 4.1.1 | By Takayuki Miyoshi | View details
Event Espresso
Version 4.6.14.p | By Event Espresso | Visit plugin site
Event Espresso – Calendar (EE 4.3+)
Version 3.2.1.p | By Event Espresso | Visit plugin site
Google Translator
Version 0.0.4 | By V.J.Catkick | View details
ITM SIMPLE HIDE
Version 2.0 | By Ignasi Tort | View details
MOJO Marketplace
Version 0.6.1 | By Mike Hansen
Really Simple CAPTCHA
Version 1.8.0.1 | By Takayuki Miyoshi | View details
Simple Custom CSS
Version 3.2 | By John Regan, Danny Van Kooten | View details
WP Edit
Version 3.1 | By Josh Lobe | View details
I am struggling to figure out why this is happening. I did not install a new plug in. I did however update Event Expresso to 4.6.14p from 4.6.10p. The tickets were creating fine yesterday after the upgrade. It just started today and I can’t pinpoint why this started.
Thanks,
Rob
|
|
Josh
|
March 17, 2015 at 9:12 am
Hi Robert,
Can you check the console (using Firebug or Chrome’s Web Inspector) for JavaScript errors?
|
|
Shane Flottmann
|
March 17, 2015 at 9:29 am
– ok. I figured it out. Thank you for the Console debugger idea. I was getting a Invalid TimeStamp error. it immediately triggered my memory.
Last night I was just reviewing the general settings in WP-Admin and I changed the UTC time to Central (-5 UTC). I did not make any ticket changes after that. This morning it was breaking. I reset the UTC time and that resolved the issue.
Thanks again!
|
|
Lorenzo Orlando Caum
|
March 17, 2015 at 1:53 pm
Hi Robert,
Event Espresso needs a region/city near you to work correctly. It stores the date times in the database as UTC and then uses the offset from the region/city to adjust to your time.
If you are seeing strange issues with the date times on your site, then another plugin may be incorrectly changing the time.
Can you temporarily test with only Event Espresso running?
—
Lorenzo
|
