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Ticketing + S2member Levels + Custom (2)

Posted: February 12, 2013 at 12:41 pm


David Phillips

February 12, 2013 at 12:41 pm

I’ve got the user plug in set up. New users/members can register, but they are not getting the password email. I can go into Settings>Users and see them, but have to “reset” their password to make it work…please tell me this isn’t how we have handle new member signup.

  • This topic was modified 4 years, 1 month ago by  Garth.


Josh

  • Support Staff

February 12, 2013 at 4:35 pm

Hi David,

The Event Espresso plugin does not handle new user registration. It’s a core WordPress feature that may need configuration, so that’s not something we support.

There is information at WordPress.org that might help:

http://codex.wordpress.org/FAQ_Troubleshooting#E-mailed_passwords_are_not_being_received

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