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Ticket_Launch url truncated by an added space character (%20).

Posted: January 24, 2013 at 1:45 pm


Davy

January 24, 2013 at 1:45 pm

Trying to understand how the ticket_launch url is adding a space to the string.

The ticket_link in the email to attendees is invalid. A space character appears before the attendee id, throwing the URL off by two digits. Here’s an example:

https://www.modernismweek.com/?ticket_launch=true&id%20726&r_ide0-51006b332d3b5&html=true

The actual link should be:

https://www.modernismweek.com/?ticket_launch=true&id=15726&r_id=650-51006b332d3b5&html=true

Can you provide insight and why this might be occurring?


Josh

  • Support Staff

January 24, 2013 at 3:43 pm

Hi Davy,

I’ve seen that happen before where there was a plugin conflict, that had to do with the email editor. You might also check to see if that can be reproduced in a different email client.

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