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Ticket was created and sent to user after they cancelled on the paypal page

Posted: November 21, 2017 at 4:20 am


cmventures2

November 21, 2017 at 4:20 am

When a user registered for an event and went through to the off site paypal login page, they decided to click cancel and were sent back to the main site.

Their payment was updated to paid and showed as ‘free’ in the system and they received their ticket.

Is this a glitch in the system


Tony

  • Support Staff

    •

November 21, 2017 at 4:32 am

Hi there,

That’s not expected and I can’t reproduce on my test sites.

Can you let me know which PayPal payment method you are using, I’m guessing PayPal Express?

Do you have a test event I can run some registrations on?

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Status: closed

Updated by  Tony 6 years, 5 months ago ago

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