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Bryce Matheson
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March 6, 2014 at 2:49 pm
I’ve followed the instruction given on this thread: https://eventespresso.com/topic/combining-registration-emails-for-multiple-events/#post-51305 to combine my registration emails into one. However, now the attendee is no longer receiving the e-mail that allows them to download the QR Ticket. For some reason, it is sent to the admin email instead. Suggestions?
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Bryce Matheson
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March 6, 2014 at 4:31 pm
I’ve removed all of the code that I had implemented previously. Now, not even the admin is receiving the the QR Ticket like it had previously.
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Tony
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March 7, 2014 at 1:41 am
Hi Bryce,
That thread basically explained how to stop sending Registration Confirmation emails and use the Payment Confirmation email for a similar use, which would only be sent after payment had been made.
So to revert have you removed the code from custom_functions.php?
What are the current settings for ‘Send payment confirmation emails?’ and ‘Send registration confirmation emails before payment is received?’ within Event Espresso -> General Settings under Mail settings?
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Bryce Matheson
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March 7, 2014 at 9:59 am
I’ve completed removed the custom_functions.php file, as well as reverted back to all original settings. This is the website I’m currently working on:
http://192.185.239.102/~charliem/register-orlando/
My settings under “General Settings” and then “Mail Settings” are as follows:
Send Payment confirmation e-mail: Yes
Send confirmation email before payment is received: No
Fancy email headers: Yes
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Bryce Matheson
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March 7, 2014 at 10:02 am
Whenever I enter in dummy data, the registration confirmation is sent to the dummy e-mail, but the ticket information is sent to the administrator still for some reason.
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Sidney Harrell
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March 7, 2014 at 2:45 pm
The ticket link is always sent to the admin. Have you added the ticket link shortcode back into the registration email? I don’t think it’s in there by default.
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Bryce Matheson
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March 7, 2014 at 2:51 pm
Ha! It was that simple! Awesome. Thanks so much.
Is it possible to turn off the e-mail to the admin by default?
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Dean
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March 10, 2014 at 2:03 am
Hi Bryce,
There isn’t a setting for it. You could change the email address in Event Espresso > General Settings to a fake email so that the emails go nowhere.
If you wanted to do it on an event by event basis, you could again add a fake email but this time to the “Alternate Email Address (optional)” option in the event editor.
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